Reverse Genix                                        

Next Generation Aesthetic Technology

Question: How long is the delivery time?

Answer: Delivery time is up to 4 weeks. All equipment is shipped from Sweden.

Question: Is there a warranty? 

Answer: Yes. Our equipment is manufactured using only the best parts and materials sourced globally, and as such, we are proud to be able to offer a 2 year warranty from the date of purchase.

Question: What if something goes wrong?

Answer:  We provide all clients with our 360° unprecedented support and service program. Using IQ Beauty Solutions equipment, means never having to worry.

Question: What are your hours of operation for customer service?

Answer: 24 hours a day, 7 days a week. If there is any problem, we are here to assist you, immediately. 

Question: I have found a machine that looks identical to yours, but for a lower price. Why is that? 

Answer: Unfortunately, a lot of machines on the market today are sold on websites through 3rd parties, with no accountability, or follow-through. Many of these machines are made with cheaper components, and fall-out of spec, or break easily. They can, in many cases, cause severe complications to your client. Contact one of our global partners if you have any questions.

Question: Do you offer financing?

Answer: Yes. Reverse Genix is proud to be partnering with First Financial, a leader in the medical financing field. We offer the best leases, at the best rates, to help you grow, while managing your budgets. 

Question: Where can I buy accessories for the equipment?                                                                                        

Answer: Parts, and consumables, may be purchased through us.